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Survey of Claude users finds reliability concerns outweigh job-loss fears

First covered Sunday, March 22, 2026Technology & SocietyWell-covered

The Facts

  • A global survey of more than 80,000 Claude users across 159 countries found that reliability concerns were more prominent than fears of job loss.
  • Around 27% of surveyed users said their main concern was AI making mistakes, including hallucinations.
  • The survey found that many users reported AI tools were increasing their productivity and value.
  • The survey covered users in 159 countries.
  • The survey was conducted among users of Anthropic’s Claude chatbot.

Context

What was the main concern users reported?

The most common concern was that AI can get things wrong; about 27% of users said their main worry was mistakes or hallucinations MoneyControl.

Did the survey find that people were mainly worried about losing jobs?

No. The reporting says users were more concerned about reliability than replacement, with job loss not emerging as the top worry in the survey MoneyControl.

What positive effects did users report from AI tools?

Many users said AI tools were helping them be more productive and adding value to their work MoneyControl.

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